How to Avoid Norton Scam Email (Fake Norton Renewal Notice)rhea.g
How to Avoid Norton Scam Email (Fake Norton Renewal Notice)
Scammers are out there working full-time to take your money. One of their latest efforts involves making you think your Norton renewal has come due by sending you an email invoice.
The email looks realistic. It includes Norton’s branding, the product you might be using, and links to complete the payment.
You’ll be directed to a different URL than your Norton account if you click on the email link.
How Can I Tell If the Email Is Fake?
The fake Norton renewal notice tries to create urgency. It may tell you to click a link or call a number not associated with the antivirus provider.
If you receive an unexpected email that looks like it came from Norton, you can contact the company directly to confirm the information. Dial 1 (855) 966-7866 to reach the general customer service line.
You can also log into your My Norton Portal to confirm the information.
As you read the information in the email, you may notice some threats, grammatical errors, or misspelled words. It is a scam if the message suggests that expired settings can cause computer infections.
Don’t reply to the email or call the number it suggests unless it is the toll-free general customer service line.
Can I Report Fake Emails to Norton?
If you think you’ve received a Norton scam email, you can forward the suspected message to the company. Please use the email@example.com email address.
- Use the subject line to mention your case number if you’ve already contacted customer service about previous issues related to this matter.
- You will not receive additional updates after sending the note.
- It helps to send the email samples as attachments to ensure nothing is lost during the sending process.
Do not open attachments if you suspect a fake email. It could be malware.
What If I Already Clicked on the Fake Norton Renewal Notice?
If you thought the fake Norton renewal email was real and clicked on a link, don’t worry – you’re not the only one who has taken that step.
You’ll want to look at the URL of the link where the email sent you. You should close the browser immediately if it is not part of Norton.com.
The next step is to examine your computer for viruses and malware. If someone has remote access to your computer, the risk of financial loss from identity theft increases. Try using a separate computer or device to request technical support.
If you provided personal information, you can still protect yourself. Place a credit freeze on your account so that the credit reporting bureaus won’t release your information. The three businesses are Equifax, Experian, and TransUnion. Each one has different processes to follow to protect your identity.
When you need help with your antivirus software, Norton provides a direct portal for tech support. Customers will never receive unsolicited calls or emails to fix issues for cash. If you treat each message as suspicious, you’ll find it much harder to get scammed.